Surya TechnologiesInfrastructure Support Engineer
Date of posting:30 September
Eligibility: BE/B.Tech(Computer Science Engineering, Electrical & Electronics Engineering, Electronics & Communication Engineering)
Location: Hyderabad
Job Category: BPO, IT/Software
Last Date: 16 October 11
Location: Hyderabad
Job Category: BPO, IT/Software
Last Date: 16 October 11
Job Type: Full Time
Hiring Process: Written-test.
Hiring Process: Written-test.
Job Details
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Job Description :
- Provide Technical Support for Projects and Strategic IT Initiatives
- Install, Setup, and Support Server related Tasks
- Backup and Recovery of Data using Offsite Backup process.
- Support and Administer Patch Management process
- Participate in the on-call rotation for maintenance responsibilities
- Participate with Incident Management process and troubleshooting problems - Ensure technology gets as much focus as process.
- Review / create incident reports and RCA reports for users.
- Participation in technical escalations for team
- Assist team in new technology incubation.
- Problem Management: Ensure that problem ticket are created, updated and reviewed periodically.
- Ability to multitask, to handle various tasks and responsibilities concurrently.
- Strong logical and analytical skills ability to get to the heart of an issue.
- Effective verbal and written communication - key in closing the tasks.
- Willingness to work in shifts.
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